Author: Martina Vincenzi

Food safety

When organising the catering for a flight, the Flight Attendant must be aware that, from the moment the catering will be delivered to the airplane, the food safety becomes...

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IQ or EQ?

The truth about emotional Intelligence Many of you might have heard about Emotional Intelligence, but what is it, exactly?  Technically speaking, the emotional intelligence is the capability of being...

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