Dealing with customer’s complain
One of the most annoying situation is when the customers you are flying with have complains. It can be about the food, about the service, about the airplane, the...
Read MoreOne of the most annoying situation is when the customers you are flying with have complains. It can be about the food, about the service, about the airplane, the...
Read MoreSometimes we are required to perform outside the box, to go further than our limits and to add a good quantity of human factor in our job. When this...
Read MoreThe unnatural habit to fly For those who have some experience in the sky, I can bet you have seen many situation where your customers were in fear of...
Read MoreWo doesn’t like to relax on the social media or watch a movie the you are flying? Who needs to be always connected because of their business, even when...
Read MoreFor the habitué of the Business Aviation this name is not new. DeliSky is a successful Swiss company that run its business since 2009. They are an inflight catering...
Read MoreSleeping on a Private Jet Although long flights are less usual since Covid appeared, sometimes we still fly for hours in the blue sky. When your rotation includes a...
Read MoreDo it by yourself We said this many many times: in Business Aviation we don’t have the support given from the Airlines, and you have to manage the whole...
Read MoreThe menus are personal creations of the flight attendants and they are as important as the cleanliness of the aircraft or the service flow. Besides the capability to plate...
Read MoreThe things that the customers will remember more vividly than anything else when flying private are the service and the food. Managing the catering is probably one of the...
Read MoreI couldn’t refrain myself to mention what I like to see in my fellow colleagues! As we spoke about the characteristics of a good Flight Attendant, now, dear Pilots,...
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